Shipping policy

Shipping Policy

Thank you for shopping with us. We aim to process and deliver your order as quickly and efficiently as possible.

Order Processing

  • Orders are processed within 1–3 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

  • We ship nationwide throughout South Africa using The Courier Guy.

  • Delivery typically takes 2–5 business days for major centres and 3–7 business days for outlying areas.

  • Delivery times are estimates and may vary due to weather, public holidays, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the size or weight of your order.

Order Tracking

Once your order has been dispatched, you will receive a tracking number so you can monitor your delivery through The Courier Guy.

Delivery

Please ensure that the shipping address and contact details provided are accurate. We cannot be held responsible for delays or failed deliveries resulting from incorrect information.

Damaged or Lost Parcels

If your order arrives damaged or has not been delivered within the expected timeframe, please contact us within 7 days of the expected delivery date. We will work with The Courier Guy to resolve the issue as quickly as possible.

For any shipping-related questions, please contact us using the details provided on our website.